Privacy Policy

Privacy Policy

Effective Date: August 1, 2024

Welcome to the SVS Roofing website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how SVS Roofing (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit our website www.svsroofing.in (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.

1. Information We Collect

We may collect various types of information from or about you, including:

1.1 Personal Information

Personal information refers to information that identifies or can be used to identify you personally, such as:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Company Name
  • Project Details

1.2 Non-Personal Information

Non-personal information refers to information that does not directly identify you. We may collect non-personal information about your interactions with our Site, including:

  • Browser Type
  • Device Type
  • Operating System
  • IP Address
  • Pages Visited
  • Time Spent on Site
  • Referring URLs

1.3 Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect data about your usage. Cookies are small text files placed on your device that allow us to recognize you and remember your preferences. We may use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until you delete them).

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of our Site.
  • Analytical Cookies: Help us analyze how you use our Site.
  • Functional Cookies: Enable certain features and preferences on our Site.
  • Advertising Cookies: Used to deliver relevant advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

2. How We Use Your Information

We may use your information for various purposes, including:

2.1 To Provide Services

  • To respond to your inquiries and provide quotes for our services.
  • To process and fulfill your orders or requests.

2.2 To Improve Our Site

  • To analyze and understand user behavior and preferences.
  • To enhance the functionality and user experience of our Site.

2.3 To Communicate with You

  • To send you updates, newsletters, and promotional materials.
  • To inform you about changes to our services or policies.

2.4 To Ensure Security

  • To protect our Site and your information from unauthorized access or use.
  • To detect, prevent, and address technical issues and potential threats.

2.5 To Comply with Legal Obligations

  • To fulfill our legal and regulatory requirements.
  • To respond to legal requests and investigations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We may engage third-party service providers to assist with various tasks, such as hosting, data analysis, and marketing. These providers have access to your information only to perform specific functions on our behalf and are obligated to protect your information.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity. We will notify you of any such changes and provide you with options regarding your information.

3.3 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.4 Protection of Rights

We may share your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.

3.5 With Your Consent

We may share your information with third parties if you have given your explicit consent.

4. Security of Your Information

We take the security of your information seriously and implement industry-standard measures to protect it. We use encryption, firewalls, and secure servers to safeguard your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

5.1 Access

You have the right to request access to your personal information and receive a copy of it.

5.2 Correction

You have the right to request corrections or updates to your personal information if it is inaccurate or incomplete.

5.3 Deletion

You have the right to request the deletion of your personal information under certain circumstances.

5.4 Objection

You have the right to object to the processing of your personal information for specific purposes, such as direct marketing.

5.5 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

5.6 Withdrawal of Consent

If you have provided consent for the processing of your information, you have the right to withdraw your consent at any time.

5.7 Opt-Out

If you receive promotional communications from us, you have the right to opt-out of receiving further communications by following the unsubscribe instructions provided in the email.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We may require you to verify your identity before processing your request.

6. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from your country of residence. We will take all necessary measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it. If you believe that we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised Privacy Policy on our Site and updating the effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SVS Roofing
Adarsh Nagar, Lane-17, Jollygrant, Dehradun – 248140
Phone: +91 95286 61231
Email: info@svsroofing.in

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